When news broke about the Coronavirus in December of 2019, no one could have imagined the effect it would have on the globe. Later, when it reached the United States in March of 2020, it felt like an out-of-the-question idea that we would still be in quarantine one year later. I have been working as a secretary at a funeral home for the last three years, going to school full time while also working full time. Over the past year, I had an indescribable experience, having what I thought was a normal desk job to becoming an essential worker, deputized to make removals from hospitals.
Before the virus reached the United States, I distinctly remember hearing about its effects on Italy and the video warnings from residents who pleaded with us to take their advice. Many people, including myself, doubted the effects that it would have because it seemed like the flu. My anatomy lab class in early March became the last time I was on campus as it quickly became apparent that this was not the flu and far more deadly than we had prepared for. From March to May, I was still enrolled as a full-time student while working every day for as many as 12 hours to take phone calls and do the necessary paperwork.
In the beginning of the pandemic, I could see that the amount of work was going to steadily increase, so I made an agreement with my bosses that I would stay at work as long as needed as long as I could complete some of my schoolwork during the work day. There even were instances where we were so busy I was answering the phone at work while taking an exam for class online. The phones rang nonstop, and on the other end was often a sad story about how they had not seen their loved ones for months due to the virus. Hospitals and Nursing Homes were not allowing visitors because of the risk of exposure, keeping elderly patients from seeing their families and pregnant women completely alone in the hospital. At the same time my parents were working in the hospitals as nurses, seeing their coworkers become sick and pass away. Self monitoring for symptoms and sanitizing the house was all we could do to help lessen the chances. My father began sharing his last wishes, discussing what’s to be done with him if the worst was to happen. He has begun seeing his own coworkers become sick and in some cases, even passing away.
There was nothing in life that could have prepared me for such a traumatic event, it seems only in retrospect can I see the toll it took. Experienced professionals who have worked in the funeral industry for over 25 years have said that this virus was worse on the essential workers and the city as a whole than on September 11, 2001. While 9/11 was a horrific event, it was a one-time event, but the Coronavirus was claiming the lives of thousands of people a day. I began seeing coworkers cry at work from the stress and the complaints of insomnia we all seemed to share. While it was not always easy, we had an important job to do. There were glimmers of hope in the chaos that helped to make the times more bearable. There were many instances of food being delivered to us with thank you notes for our hard work. There were also many thankful people, who had previously been turned down by other funeral homes due to a lack of space.
I personally have suffered from anxiety and depression for most of my life, but after a month or so of working in the worst, I began having panic attacks. The death toll from the virus and distress from the families that I was experiencing on a daily basis led to me developing a panic disorder. Instead of allowing the negatives to overcome my life I began making changes to my life. More self care practices and methods for correcting my sleep schedule became fixtures in my routine, as it was important for improvement.